What should a Peer Specialist aim to achieve through effective conflict communication?

A Peer Specialist should aim to achieve a supportive and inclusive dialogue through effective conflict communication because this approach fosters understanding, trust, and collaboration among individuals involved in a conflict. Such dialogue encourages all parties to express their thoughts and feelings in a safe environment, promoting empathy and validation of different perspectives.

By prioritizing supportive communication, a Peer Specialist helps to create an atmosphere where individuals feel heard and respected, which is essential for resolving conflicts in a constructive manner. This environment can lead to deeper insights, shared solutions, and lasting relational improvements. It emphasizes the importance of building rapport and ensuring that every voice is valued, rather than focusing solely on achieving quick resolutions or establishing authority.